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Office Anthropology 101 by Alan Alda « from the gut

Rule number two of blogging is to title your posts after search terms people might use on Google. I’m sure this title will get a lot of traffic. (Rule number one, by the way, is to write a lot.)

Anyway, Margy Ross and Ralph Kimball write an interesting article about interviewing customers during the analysis phase of your projects. What does “Hawkeye” Pierce have to do with it? You’ll have to read the link to find out.

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